How to configure SCOM HTML Notification Alerts from Orchestrator 2012/16 Step by Step

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How to configure SCOM HTML Notification Alerts from Orchestrator 2012/16 Step by Step
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This post is another great option that could be quite effective when you are notifying your engineers/application owners. This type of email formatting will allow them to easily read and take appropriate actions to correct the reported issues instead of trying to translate a very complicated and non organized text.

Before you start

  • Make sure you have the SCOM Orchestrator integration pack installed and configured.
  • Make sure your credentials and Orchestrator have access to your SCOM environment.
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Creating the Runbook

On Orchestrator Runbook Designer Console, create a new Runbook and add the following activities;
  • Monitoring Alerts
  • Email Activity
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On the SCOM Alert Monitoring Activity, add Title, SCOM connection, the trigger for New alerts and your needed filters.
Note: If you are looking for a closed alert email then you will need to select the Updated alerts trigger and status closed.
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On the Send Email Activity, set the Title and Message Format to HTML.
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On the Details Page Subject section, set your Subject details and subscribe to your monitoring data so you can dynamically display the alert name/instance.
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On the Details Page Recipients section, set the email accounts that will be receiving this notification.
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On the Details Page Message section, copy and paste the HTML formatted code you’re your published data IDs.
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While working with your message you can also expand to have a better view of the HTML code.
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Review your code and test with Notepad++ or Visual Studio then proceed to configure your SMTP/email channel.
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On the published data you can add the needed fields to the message section select them all, copy and paste them into a notepad to get the actual ID which its way easier to add into your HTML code.
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On the Connect page, set your Email address and SMTP connection.
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Close all the activities and Check in the Runbook.
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Click here to Download the actual HTML code and image. 


Here’s the email design that you will be sending out, feel free to customize and comment with your updates Smile
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Hope this post was helpful and makes your IT life a bit easier Smile






















































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